Our Welfare Benefits Unit provides specialist advice, assistance and representation on all aspects of welfare benefits and tax credits. We are able to assist with every  aspect of a case from initial advice,  form-filling, mandatory reconsiderations and appeals, and representation at first and second tier tribunals. All advice is free, independent and confidential.

Examples of welfare issues we can assist with are:

  • Income Support (IS)
  • Job Seekers Allowance (JSA)
  • Employment and Support Allowance (ESA)
  • Disability Living Allowance (DLA)
  • Attendance Allowance (AA)
  • Personal Independence Payment (PIP)
  • Carer’s Allowance
  • Working Tax Credit
  • Child Tax Credit
  • Pension Credit
  • Housing Benefit and Council Tax Support
  • Local Welfare Assistance Schemes (‘Resident Support Scheme’ in Islington)
  • Short term Benefits Advance

Our Welfare Benefits Unit delivers advice at 7 outreach sessions across Islington.

All Islington Residents

Through the Three Advice Project, the Welfare Benefits Unit offers 12 appointments every week for Islington tenants (whether Council, social or private tenant).  For a full list of our appointment offering please click here.

To make an appointment, please contact our Reception & Referral team during normal operating hours.

For Islington Council Tenants

Welfare benefits advice for Islington Council and Partners for Improvement tenants through the Independent Advice Project (IAP).

To make an appointment:
Council Tenants call 0207 527 5300
Partners for Improvement Tenants call 0800 587 3595
Appointments can also be made at your local area housing office or through your income recovery officer.

For more information on IAP, please click here.

Help to complete welfare benefits claim forms or to apply to the Islington Residents Support Scheme

Clinics are on Wednesday’s between 10:00 am to 4:00 pm at the Islington Law Centre.

To book an appointment please contact our Reception & Referral team during normal operating hours.

"Thank you so very much for all your help, understanding and patience. I don’t know how I would have got help with (my son’s) DLA form. Thanks again and thanks to all your staff on the front desk!"

− Islington Resident