аЯрЁБс>ўџ ўџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџџмЅhWр eњі&њ jjjjjjjЄЄЄЄЄЄ ЎЄ&]ЪЪЪЪЪЪЪЪ46661gLГ!Lџ%z&Xв&$&jЪ ЪЪЪЪ&ьjjЪЪьььЪ"jЪjЪ4 4wэЅŒТ~ŒjjjjЪ4ьHьLEGAL VOLUNTEER - DESCRIPTION OF TASKS This placement creates an ideal opportunity for gaining legal experience in a busy community Law Centre whilst also developing existing skills. Working under the direct supervision of a caseworker, the role of the legal volunteer is to provide assistance to caseworkers as well as providing administrative support to the Reception/Information worker. A professional approach to this work is essential as is the ability to deal with telephone calls and clients in a calm and sensitive manner. We require a minimum commitment of at least six months for two days per week. Working hours and days can be arranged by mutual agreement, though normal attendance is 9.30am to 5.30pm. Volunteers would be expected to be supportive of the Law Centre’s work and of our client’s needs. We operate an Equal opportunities policy to which both paid workers and volunteers are expected to be committed. We have a no smoking policy. Due to the nature of our work, volunteers will be expected to sign an undertaking of client confidentiality - no information relating to any files or clients may be disclosed to third parties without the express consent both the client and the Law Centre. Legal Casework This may include (under supervision): Assisting with legal and other research Attending clients and taking instructions Drafting statements, letters etc. Liaising with external agencies Attending court, where appropriate Occasional clerking Other casework-related tasks as necessary Reception & Administrator Support This will include: Assisting clients in-person and by phone Taking clients details and passing messages on to caseworkers Giving general information about Law Centre Services Referring clients to other agencies, where Law Centre cannot assist Assisting with incoming and outgoing mail and DX Photocopying, filing & assisting with other routine Law Centre admin tasks LEGAL VOLUNTEER - PERSON SPECIFICATION The person specification details the minimum knowledge or experience required to successful placement as a legal volunteer. Please use this specification when completing your application form, ensuring that you address all of the essential criteria. Our decision on whether you are suitable for a placement is dependent on whether you meet all of the essential criteria. If you feel you would be able to match the essential criteria but you not have direct working or educational experience, please mention this on your form. Skills/ExperienceEssentialDesirable1Some legal academic background ie. law degree or equivalent*2Office experience and willingness to undertake administrative tasks. High standard of customer service skills and a professional approach towards providing reception and telephone service, when required *3Ability to work under close supervision and recognising when to seek support*4Good communication skills. Ability to communicate with clients, other professionals and organisations *5A non-judgemental approach*6Ability to deal with clients in a professional manner and manage stressful situations appropriately *7Commitment to the aims of the Law Centre and to the Law Centre’s client group - many of whom are on low income and from a variety of ethnic backgrounds *8Understanding of the importance of maintaining client confidentiality and willingness to sign confidentiality agreement *9Practical approach towards ensuring our Equal Opportunities Policy is continually applied in all areas of your work * Єƒ.ЅШAІŠЇŠЈnЉ7ЊŒЋ 'd14ФХЦЫЬкмі  Š ‹ ’ И Л 8 Ю г љ њ ќ 8 ; < >  ]`acЪЭЮаыюяёWZ[]іљњќuxy{№ѓѕњћїђїэїђчїђпзвпзвїђћђЭЦЭСЭЛЗВЭЛЗВЭЛЗВЭЛЗВЭЛЗВЭЛЗВЭЛЗВЭЛЗВЭЛЗВЭчАu ]c$k]k U]ckU]k ]ceњџk ]ck ]eњџkU]ceњџkU]ceњџk U]ckV]cU]c]cU]c?'()ЙКŠ‹34УФХ ЌЩЪЫЬм*Tv–ЙЭїјљ / X – ќэъp# ъp# ъp# ъp# ъp# ъp# ъp#Rъp# ъp# хp#,ъp# ъp# ъp# рp#,ъp# ъp# мp# мp#ђЛp#.Лp#.Лp#.Лp#.Лp#.Лp#.Лp#DЙp# мp# мp# мp#ђЛp#.Лp#. 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